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Strategy, Organization and Performance Management: From Basics to Best Practices
von: Soeren Dressler
Universal Publishers, 2004
ISBN: 9781581125320 , 335 Seiten
Format: PDF, OL
Kopierschutz: DRM
Preis: 14,95 EUR
Table of Contents
7
Preface
10
Index
12
About the Author
16
The Challenge of Organization Management
17
1 Organizations, Teams, and Individuals make the Difference
18
2 Optimizing Value Chains
31
3 Economic Downturns and their Implications
38
Strategic Direction Setting: Organizational Context
55
4 The Framework of Organizational Effectiveness
56
5 Purpose, Mission, Goals and Values
64
6 Organizational Culture, Strategic Capabilities and Fairness
67
7 Organizational Flexibility
73
Strategic Alignment: Key Design & Delivery Elements
83
8 Basic Organizational Structures
92
9 Complex Organizational Structures
105
10 International Structures
118
11 Corporate Structures and Partnerships
130
12 Emerging Structures: Shared Services, Offshoring and Business Process Outsourcing
138
13 Core Processes
175
14 Subprocesses
182
15 Decision-Making Capabilities and RACI Matrix
191
16 Information Technology
202
17 Team and Individual Capabilities
210
Strategic Control: Performance Management and Target Setting
231
18 Balanced Scorecard
234
19 Value-Added Performance Measurement Systems
244
20 Integrated Strategic Measures (ISM)
253
21 Best Practices in Reporting
265
22 Planning and Target Setting
271
23 Benchmarks and Best Practices
286
Case Studies for Designing Effective Organizations
293
24 More Entrepreneurship through Organizational Design - The North American Railroad Case
296
25 Streamlining Corporate Functions to survive - The Telecommunication Supplier Case
306
26 Process acceleration and streamlining through a new "Sense of Urgency" - The Automotive Case
314
27 Mastering the Planning Challenge
319
28 Effective strategy execution through Integrated Strategic Measures - The German Gearbox and Transmission Manufacturer Case
328
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