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Cover
1
Contents
5
Foreword
7
Preface
11
1. Against Desperate Peril: High Performance inEmergency Preparation and Response
13
2. Anticipating Rude Surprises: Reflections on�Crisis ManagementŽ Without End
39
3. Technological Transformation of Logistics inSupport of Crisis Management
59
4. Improving Disaster Management Through StructuredFlexibility Among Frontline Responders
95
5. Asymmetric Information Processes in Extreme Events:The December 26, 2004 Sumatran Earthquake and Tsunami
149
6. Emergent Institutionalism: The United Kingdom’s Response tothe BSE Epidemic
181
7. Maximizing the Impact of Disaster Response byNonprofit Organizations and Volunteers
215
8. How Governments Can Help Businesses Weather aCataclysmic Disaster
253
9. Globalization and International Communicable Crises:A Case Study of SARS
277
10. Constraints on the U.S. Response to the 9/11 Attacks
312
11. Support for Crisis Management in Asia-Pacific: Lessons FromADB in the Past Decade
334
12. Synthesizing Perspectives on Management ofCommunicable Crises
365
About the Authors
387
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